Shipping and Handling Charges:
All packages will be sent via ground shipping unless otherwise specified. www.GiddyUpRides.com will select the carrier appropriate for your order (shipping methods will vary). All shipments require signature authorization unless expressly waived by customer in written email format. All shipping charges are the customer’s responsibility for payment; these charges are added to the customer’s invoice at time of shipping ex-works our factory unless specified. International orders which require customs clearance and/or duty fees are also the sole responsibility of customer in receiving country. Tracking numbers are available with www.GiddyUpRides.com shipping department. For all shipping methods, additional handling charges will apply per box. Please email us for quote at support@GiddyUpRides.com .
Shipping & Returns
All sales are final. Returns for items are only accepted if merchandise is defective or damaged. Please contact us prior to returning merchandise for return authorization. All defective/damaged merchandise must be reported within 3 business days. Returns will not be accepted without an approval code from awww.giddyUprides.com employee. Please see additional guidelines below:
• All Sales are final.
• All merchandise must be unused, in original packages, and in new condition.
• Include the original sales invoice/packing slips with your return.
• We are not responsible for lost packages.
• Shipping charges are not reimbursed.
• All returns will be credited to the original form of payment. If you are receiving a credit card refund, please allow one to two billing cycles for your credit to appear.
• Please ship your return to:
1528 Highland Avenue
Duarte, CA, 91010 USA
Sales Tel. #: 1.888.800.3133 x2
If you have any questions regarding a return, please e-mail us at firstname.lastname@example.org . You may also contact the Customer Service Department at1.888.800.3133 x2, Monday through Friday from 9a.m. to 5:00p.m. PST USA.